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TERMS & CONDITIONS

SWIFT TECH AI LLC

Effective Date: November 2025

Welcome to SWIFT TECH AI LLC (“SWIFT TECH AI,” “Company,” “we,” “us,” or “our”). By accessing our website, requesting support, or purchasing any service from us, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

If you do not agree with any part of these Terms, you must discontinue use of our website and services.

1. Nature of Services

SWIFT TECH AI LLC provides independent, paid technical support and digital assistance services. We operate as a third-party service provider and are not affiliated with, endorsed by, sponsored by, or officially associated with any brand, manufacturer, or software provider, including but not limited to Google, Microsoft, Apple, or any device or email service provider.

Our services may include:

  • Software and device troubleshooting
  • Website, browser, and email configuration assistance
  • Error diagnosis and guided remote technical support
  • Website performance and technical issue analysis
  • General IT consultation and configuration guidance

🚫 We do not provide:

  • Free manufacturer or brand support
  • Hardware repair or replacement
  • Product warranty services
  • Official customer support on behalf of any brand

All services are provided on a best-effort basis.

2. User Responsibilities

By using our website or services, you agree that:

  • All information provided during support requests is accurate and complete
  • You will not misuse, abuse, or attempt to exploit our services
  • You are responsible for safeguarding your own device credentials and passwords
  • You will notify us promptly if you suspect unauthorized access or security issues

SWIFT TECH AI LLC reserves the right to refuse, limit, or discontinue services if misuse, fraudulent activity, or suspicious behavior is detected.

3. Remote Access Consent

Some services may require remote access to your device to diagnose or resolve technical issues.

By requesting such services, you acknowledge and agree that:

  • Remote access is voluntary and temporary
  • Access is limited strictly to service delivery purposes
  • You may terminate remote access at any time

We do not access devices without user consent.

4. Service Availability & Modifications

SWIFT TECH AI LLC may, at its discretion:

  • Modify or discontinue any service offering
  • Update pricing or service scope
  • Perform maintenance without prior notice

We are not responsible for service interruptions caused by external factors, including but not limited to internet outages, third-party service failures, device limitations, or software restrictions beyond our control.

5. Payments, Charges & Refunds

  • Service pricing is disclosed before payment
  • No paid service begins without customer consent
  • Payment indicates agreement to service scope and pricing

Payments are processed securely through third-party processors such as PayPal and Authorize.Net. We do not store card or banking information.

Refunds are governed by our Refund Policy, which forms part of these Terms. Refunds are not guaranteed and are evaluated based on service delivery, issue resolution, and policy criteria.

6. Data Privacy & Information Handling

All personal and technical information is handled in accordance with our Privacy Policy.

By using our services, you consent to:

  • Collection of necessary technical and contact information
  • Secure storage of service records for compliance and quality improvement
  • Use of anonymized data for operational analysis

We do not sell or rent personal data.

7. User-Submitted Content & Communications

When submitting forms, chat messages, files, screenshots, or feedback, you grant SWIFT TECH AI LLC permission to:

  • Store and review content for service delivery
  • Use anonymized data for training, quality improvement, or internal analysis

Ownership of your personal data remains with you. Confidential information is not publicly disclosed.

8. Intellectual Property

All website content, including text, design, logos, and materials, is owned or licensed by SWIFT TECH AI LLC unless otherwise stated.

You may not reproduce, distribute, or reuse any content without prior written permission.

9. Limitation of Liability

To the maximum extent permitted by law, SWIFT TECH AI LLC shall not be liable for:

  • Data loss or device malfunctions
  • Service interruptions or delays
  • Financial, business, or consequential losses
  • Outcomes beyond the defined service scope

All services are provided “as is” without warranties, guarantees, or assurances beyond those explicitly stated in writing.

10. Indemnification

You agree to indemnify and hold harmless SWIFT TECH AI LLC, its owner, employees, and affiliates from any claims, losses, or damages arising from:

  • Misuse of services
  • Unauthorized actions on your device
  • Failure to follow provided guidance
  • Violation of these Terms

11. Service Suspension & Termination

We reserve the right to suspend or terminate services immediately if:

  • Fraud or payment abuse is detected
  • Chargebacks are initiated without cooperation
  • Abusive, threatening, or inappropriate behavior occurs
  • These Terms are intentionally violated

Termination may occur without prior notice in high-risk situations.

12. Changes to These Terms

SWIFT TECH AI LLC may update these Terms & Conditions at any time. Updates will be posted on this page with a revised effective date. Continued use of our website or services constitutes acceptance of the updated Terms.

13. Contact Information

For questions regarding these Terms or our services:

📧 Email: support@swifttechai.com
🏢 Registered Address:
Company Information:
Company Name – SWIFT TECH AI LLC
Legal Name – SAI SHANKER REDDY GUMMI
Company Registered address – 338 WOODSIDE CT/APT 95 ROCHESTER HILLS, MI 48037 United States